Covid-19 Update

COVID-19 Customer Service Update:

Our highest priority as a company is the health and safety of our customers, employees, partners, and the most vulnerable members of our communities. Cha Da Cup is closely monitoring the guidelines and protocols set forth by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We want to ensure that we are keeping our community safe, while also continuing to provide you with the best service possible.

We have extended our processing times to maintain the necessary health protocols that will keep our team safe and healthy during this time. We are working to print and ship your orders as quickly as possible and we appreciate your patience with the delay in your order.

Due to the new safety measures and increased processing times, we are also currently experiencing a high volume of customer service emails. Our customer service team is working around the clock to answer your questions and provide you with the most updated information available. Our team will respond to the inquiries in the order they are received; we are truly sorry for the wait times you are experiencing and we hope to be caught up as soon as possible.

Your shopping experience with Cha Da Cup is very important to us and we want to provide you with the best customer service. We appreciate your patience and understanding with us during this time.